Resident Satisfaction

Our Residents Love it at Cornerstone Villa

We’re proud to share how happy our residents, patients and their families are when they’ve received care at Cornerstone Villa. The greatest compliment to our staff is the positive feedback we receive from loved ones and their families.

We strive to reach the highest level of resident satisfaction by keeping the following values at the core of everything we do:

Safety

Your loved one’s safety is our absolute top priority. Our staff is trained to follow set procedures to prevent falls or any injuries. Should something unexpected happen to one of our residents, every room is equipped with an emergency call system where call lights in each room and bathroom activate when there’s an emergency situation. Additionally, our facility’s security system ensures that our residents and patients are protected.

Communication

Cornerstone Villa’s family-like culture shapes how our team communicates effectively. Management listens to ideas from their staff we work together to ensure openness and transparency.

Every step of the way, we take every measure to make sure you are fully informed. From the moment you arrive at Cornerstone Villa, through the application process, and when your loved one is in our care, you can count on us to provide thorough accurate information.

Personal Attention

Our small size allows our staff to build close, caring and meaningful relationships with our patients and residents. We take the time to get to know you, your likes and dislikes and what makes you happy. Quite often, our staff enjoys giving small gifts or taking extra time to bring joy to our residents’ and patients’ lives. When you’re here – you’re family.

Compassionate Care

We understand that seniors often have to deal with a variety of medical problems that can take a toll on not only their physical health but their well being. We care deeply here at Cornerstone Villa and treat everyone with respect, compassion, and understanding.